Christmas at Tŷ Milford Waterfront

What date do your Christmas decorations go up?
Our Christmas decorations will be up by end of November.

If I can’t get there because of inclement weather?
Unless Tŷ Milford Waterfront is forced to close due to the inclement weather, we will not be able to refund or transfer bookings.

Can you offer transport?
We do not operate transport to or from Tŷ Milford Waterfront. View directions here.

Do I have to pay for parking?
Overnight car parking is available for hotel guests at £7.50 per car. Alternatively complimentary parking is available just a 2 minute walk from the hotel.

How do I order a taxi?
Taxis can be booked from the main reception desk.

Can you send me a Christmas brochure?
We do not have a printed Christmas Brochure. All information relating to festive stays, dining and party nights can be found on our website.

Can I book Christmas lunch if I am not a hotel guest?
Yes, visitors and hotel guests can book online here.

Can I visit Tŷ Milford Waterfront on Christmas Day if I am not a hotel guest?
Our hotel is open on Christmas Day to those who have a pre-booked reservation for either lunch or accommodation.

How do I inform you of dietary requirements?
Please let us know of any dietary requirements at the time of booking. Alternatively, you can add these on to your reservation using the ‘Manage Your Booking’ function on our website.

I don’t like the menu. Can you provide something else?
Whilst we will make every effort to cater for all dietary requirements, we are unable to provide alternatives to the set menu outside of those requirements.

Can I see the special dietary menu?
This menu will not be released until closer to the date. Please check the website for updates.

How do I reduce the number of people in my party?
Please contact the events team on 01633 410 252 to reduce the numbers within your party. Please note that all deposits are non refundable and non transferable

How do I add more people to my party?
Please do this through the ‘Manage Your Booking’ tool on our website. You will only be able to add guests if there is availability at that time. You will be required to pay in full at the time of booking, for any additional guests

What are your payment terms?
Full prepayment or a deposit is required at the time of booking, unless otherwise stated. Payments are non-refundable, non-transferable.