Tŷ Milford Waterfront
Christmas FAQs

What date do your Christmas decorations go up?
Our Christmas decorations will be up by end of November.

If I can’t get there because of inclement weather?
Unless Tŷ Milford Waterfront is forced to close due to the inclement weather, we will not be able to refund or transfer bookings.

Can you offer transport?
We do not operate transport to or from Tŷ Milford Waterfront. View directions here.

Do I have to pay for parking?
Complimentary car parking is available for hotel guests and visitors, and is situated just a 2 minute walk from the hotel on the Milford Marina. Please register your vehicle registration with a member of our team at the hotel reception desk. This car park operates a ANPR system and failure to register your vehicle could incur a £100 fee. Full terms and conditions can be found on the Alliance car park noticeboards at the entry and exit to the car park.

How do I order a taxi?
Taxis can be booked from the main reception desk.

Can you send me a Christmas brochure?
We do not have a printed Christmas Brochure. All information relating to festive stays and dining can be found on our website.

How do I inform you of dietary requirements?
Please provide us with any dietary requirements at least 48 hours before your booking, with Halal requests requiring minimum 72 hours notice.

I don’t like the menu. Can you provide something else?
Whilst we will make every effort to cater for all dietary requirements, we are unable to provide alternatives to the set menu outside of those requirements.

Can I see the special dietary menu?
Menus are available to view on our website.

How do I reduce the number of people in my party?
Please contact the events team on 01633 410252 to reduce the numbers within your party. Please note that all deposits are non refundable and non transferable.

What are your payment terms?
Unless otherwise stated, no deposit is required at the time of booking. Your credit card details will be retained as a guarantee up until the dining date.

How do I inform you of dietary requirements?
Please provide us with any dietary requirements at least 48 hours before your booking, with Halal requests requiring minimum 72 hours notice.

I don’t like the menu. Can you provide something else?
Whilst we will make every effort to cater for all dietary requirements, we are unable to provide alternatives to the set menu outside of those requirements.

Can I see the special dietary menu?
Menus are available to view on our website.

How do I reduce the number of people in my party?
Please contact the events team on 01633 410 252 to reduce the numbers within your party. Please note that all deposits are non refundable and non transferable.

Can I book Christmas lunch if I am not a hotel guest?
Yes, visitors can book online here.

Can I visit Tŷ Milford Waterfront on Christmas Day if I am not a hotel guest?
Our hotel is open on Christmas Day to those who have a pre-booked reservation for either lunch or accommodation.

What are your payment terms?
£25 per person non-refundable deposit required at time of booking, with full balance due 12 weeks prior. We are not able to provisionally hold places at any of our parties, and we cannot accept part payments.

How do I inform you of dietary requirements?
Please provide us with any dietary requirements at least 48 hours before your booking, with Halal requests requiring minimum 72 hours notice.

I don’t like the menu. Can you provide something else?
Whilst we will make every effort to cater for all dietary requirements, we are unable to provide alternatives to the set menu outside of those requirements.

Can I see the special dietary menu?
Menus are available to view on our website.

How do I reduce the number of people in my party?
Please contact the events team on 01633 410252 to reduce the numbers within your party. Please note that all deposits are non refundable and non transferable.

What are your payment terms?
£25 per person non-refundable deposit required at time of booking, with full balance due by 30th November 2025.

We welcome everyone, regardless of their requirements. Some of our venues have limited disabled access. If you require assistance, please inform us beforehand. If we cannot accommodate the requirements at your chosen event, we will endeavour to arrange an alternative venue.